Privacy Policy

Last updated: January 2026

 

Clacher IT Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services.

Information We Collect

 

We may collect the following types of information:

 

Personal Information: Name, email address, phone number, business name, and other information you voluntarily provide through contact forms, service requests, or direct communication.

 

Technical Information: IP address, browser type, device information, and basic usage data collected through standard website analytics.

 

Service Information: Details related to IT support, security system installation, troubleshooting, or other services you request.

We do not knowingly collect sensitive personal data unless it is necessary to provide a requested service.

 

 

How We Use Your Information

 

We use the information we collect to:

Respond to inquiries and service requests

Provide IT services, support, and security solutions

Communicate about appointments, updates, or changes to services

Improve our website, services, and customer experience

Maintain security and prevent fraud or misuse

We do not sell, rent, or trade your personal information.

Information Sharing

 

We may share information only when necessary:

 

With trusted service providers who assist in operating our business (e.g., hosting, analytics), under confidentiality obligations

When required by law or legal process

To protect the rights, property, or safety of Clacher IT Solutions or our clients

 

Data Security

 

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to follow industry best practices—especially given our focus on IT and security services.

 

Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and understand site usage. You can disable cookies in your browser settings, though some features may not function properly.

 

Your Choices

 

You may:

Request access to or correction of your personal information

Request deletion of your information, subject to legal or service-related requirements

Opt out of non-essential communications

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services and website are not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Clacher IT Solutions
Boerne & Greater San Antonio, Texas
Email: support@clacherit.com